Tom-N-Jerry’s Boats - Used Boat Sales

Tom-N-Jerry’s Boats offers a wide selection of the latest models coming from some of the most proven, reliable, and durable boats in the world. Its sales staff “know what people expect from their boats and how they should run and handle.” This goes for its team of technicians as well, who benefit from years of experience working on boats and helping customers and pass that benefit onto you. Tom-N-Jerry’s offers excellent deals and specials on brand new boats as well as a huge selection of used boats all tested and maintained by an expert team of technicians.

Tom-N-Jerry’s Boats’ staff and owners know, from experiences of their own and from what they’ve read and heard, that some used boats, just like cars, are better than. This is why people sometimes avoid buying boats off of services and websites like Craig’s List and from other unlicensed dealers altogether. Tom-N-Jerry’s makes sure that all of their boats and products are top-quality and run correctly. They know exactly how all of their boats and models should run on the water. For decades, customers throughout western Washington have trusted in the expertise and experience of all of the Tom-N-Jerry’s staff of technicians and sales professionals.

Tom-N-Jerry’s Boats continues to offer a wide range of used boats because they can stand by each and every one of them. For a small business like Tom-N-Jerry’s, word of mouth is everything. They have to maintain their excellent reputation in the community by working hard on bringing the best products to all of their customers for great prices.
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Tom-N-Jerry’s Boats - Three Questions to Ask Yourself Before You get Boat Anti-Fouling Paint

Tom-N-Jerry’s Boats offers not only a huge selection of water crafts, motors, and boating accessories to all of its patients northwest Washington, it also employs a highly-trained staff of technicians and other experts ready to help repair your boat or boat motors, as well as perform preventative maintenance to avoid costly problems later. Tom-N-Jerry’s also sells a wide range of preventative products, such as anti-fouling paint. Here are three questions you’ll like to come across when you’re looking for boat anti-fouling paint:

• Are you painting over a sterndrive or an aluminum hull? The surface where you plan to apply the paint matters as much as the paint itself. You’ll want to use paint with zinc or copper thiocyanate biocides. Paints with cuprous oxide can’t be used on aluminum hulls because they will wash off.
• Do you want bright colors? If color isn’t necessarily the way you want to show your boat off, you can get paints with different chemicals that protect the hull. If you want bright colors, Tom-N-Jerry’s Boats has a wide arrangement of many different paints that have copper thiocyanate biocide to spice up your boat without losing the paint.
• Is your favorite boating spot full of slime? Sometimes slimy waters, especially near the shore, are par for the course. In this instance, you’ll need boat anti-fouling paint that with slime-reducing additives like zinc pyrithione.

Tom-N-Jerry’s Boats has a huge selection of anti-fouling boat paints to help you protect the surfaces of your hull and more available for competitive prices.
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Tom-N-Jerry’s Boats - EZ Load Boat Trailer Dealer

Tom-N-Jerry’s Boats is a certified EZ Load boat trailer dealer and boating superstore located in Mount Vernon, Washington, about an hour north of Seattle and an hour south of the Canadian border and the road to Vancouver, British Columbia. People from miles around come to Tom-N-Jerry’s to get the best in boating service, products, and know-how from a team of experienced and knowledgeable boating experts. Almost all of the sales staff at Tom-N-Jerry’s have been working on boats for decades, some have been on their boats for every day for decades. With this skill and experience backing up everything they sell at Tom-N-Jerry’s, customers have come to expect excellence in all of the products they sell, including EZ Loader boat trailers. 

EZ Loader boat trailers come in adjustable and custom models designed to fit all vehicles to make it easier to bring boats to the water from long or short distances. EZ Loaders are known for their high-quality in design, from their galvanized aluminum and powder-coated finishes and their ability to carry from one thousand pounds to fifteen thousand pounds of weight, making them reliable and sturdy enough to haul the largest boats to and from the docks with no problems. The last thing you want when hauling your boat to and from the water is to have to worry about your car stalling out, or worse, your boat getting damaged or even detached midway through. Tom-N-Jerry’s Boats has the best products to ensure this never happens after you get your boat. 

Tom-N-Jerry’s Boats has a wide selection of boats and boat accessories.

Tom-N-Jerry’s Boats - A Different Approach to Boat Sales

Tom-N-Jerry’s Boats doesn’t employ trained and skilled sales professionals only, it employs experienced boaters who can answer questions and make sales based on the needs of their clients. Whether you’re coming into the store to make a major purchase of a brand new boat or simply to pick up some lines or a life vest or two, you’ll be impressed by the knowledge level and experience of the entire Tom-N-Jerry’s staff. At Tom-N-Jerry’s, the salesmen and technicians who work hard to repair boats and motors “know what people expect from their boats and how they should run and handle.” They can answer any question and find the solution to almost any boating motor malfunction, as well as recommend a wide variety of parts and accessories designed to improve the boating experience of all boat owners, no matter which model they decide to take out on the water on a regular basis.

Tom-N-Jerry’s Boats caters to serious fishing professionals, weekend warriors, pleasure cruisers, everyday boaters, islanders, and everyone in between. Tom-N-Jerry’s has been in business for forty years, helping boaters in western Washington find the best selection of boats the entire staff of Tom-N-Jerry’s can stand behind, as well as the best in boating accessories and technician services for when they need to tune up their motors and more. Tom-N-Jerry’s, which has been owned by its current ownership group since 1983, has for years offered the best service and products for customers in Mount Vernon area and beyond. Located near Puget Sound and an hour north of Seattle, Tom-N-Jerry’s has access to some of the best boating areas in the state, both salt water and freshwater.

Tom-N-Jerry’s Boats wants everyone to experience the wonderful natural areas in the state on the water and remain safe at all times. For all of the vessels sold at Tom-N-Jerry’s, safety and reliability is the number one priority. No matter which boat you end up taking home from the store, you can rest assured that you can count on it working exactly the way it is supposed to for many years to come. Tom-N-Jerry’s also offers full-scale technician services to help you out when the unexpected happens. No matter what kind of a jam you find yourself in with your boat, you can rely on Tom-N-Jerry’s to fix your craft with as little delay as possible.

Tom-N-Jerrys Boats continues offer excellent customer service and a wide selection of crafts, motors, and accessories, as it has for decades in Mount Vernon, Washington. With its staff full of experienced boaters of all kinds in all kinds of water and its garage full of technicians ready to help you fix any issues, you can’t go wrong when visiting Tom-N-Jerry’s.

Tom-N-Jerrys Boats - Tips For Maintaining An Outboard Motor

Tom-N-Jerrys Boats sells a wide range of vessels from many manufacturers, including Hewescraft, Kingfisher, Yamaha and Honda. Many of their boats make use of outboard motors that need to be maintained properly if they are to perform to high standards. This can often be done by the boat owner, so consider all of the following tips to ensure your outboard motors stay in good shape.

Flush Out The Engine
The first thing that you should do when you get the boat home at the end of a sailing trip is flush the engine out so that you can get rid of any water that might cause issues. This is especially important if you have been boating on saltwater, as the salt may end up corroding the engine, leading to breakdowns and other problems. Make this a part of your regular routine when you return home.

Disconnect The Fuel Line
If you don’t intend to take the boat out again for a while, it is a good idea to disconnect the fuel line and give it a clean. Leaving it in place may lead to old fuel slowly going bad in the line, which results in it getting gummed up to the point where it struggles to provide the motor with the fuel it needs to get the boat moving again later on.

Wipe Down Accessible Parts
Tom-N-Jerrys Boats points out that all accessible parts should be wiped down with an anti-corrosive agent after each trip, as this will protect them from the rigors of your voyages while also ensuring that they don’t succumb to wear and tear when in storage.
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Tom-N-Jerrys Boats - Tips For Docking A Boat

Tom-N-Jerrys Boats has experienced success in the industry for around forty years because the company has focused on offering information, as well as quality products and services, to their customers. They pay particular attention to helping those who are new to boating get to grips with the activity and recognize that docking is something that many people struggle with. The following tips should help anybody who wants to stay safe while they dock their boats.

Take It Slow

While you may have been able to let loose and really push your vessel when it was out on the water, trying to dock too quickly will lead to accidents happening. Slow your boat down to a crawl and focus on accuracy in steering. Don’t worry about those around you, instead keeping your focus on getting your boat where it needs to be.

Always Look Where You’re Going

Whether you have never docked a boat before or you have done it a hundred times, you should always keep an eye on your surroundings and look where you are going. If you get too complacent when docking, you may end up hitting stray mooring lines or colliding with other boats. Again, the need to focus should be emphasized, so keep your eyes and ears open.

Abort If It Goes Badly

Tom-N-Jerrys Boats notes that if your approach is going badly, there is no shame in aborting the attempt and trying again. It is much better to get it right at the second time of asking than to keep pushing forward with the first attempt to the point that you cause an accident.
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Tom-N-Jerrys Boats - Useful Boat Maintenance Tips

While the team at Tom-N-Jerrys Boats is able to provide expert boat maintenance for a wide variety of different makes, they also understand the importance of boat owners doing what they can to ensure their vessels stay in good shape. There are a number of useful tips that people can keep in mind if they want to keep their vessels in great condition for longer, including all of the following.

Use Anti-Fouling Paint

 A lot of new boat owners underestimate the importance of good anti-fouling paint when it comes to ensuring their ships’ hulls are kept in good condition. By applying fresh coats of paint regularly, you can decrease the accumulation of grime on the boat, which increases performance and fuel efficiency when you are out on the water.

Do Pre-Sailing Checks

Before you take your boat out onto the water, you should always take a little bit of time to conduct pre-sailing checks. Examine the body of the boat to see if there are any signs of wear or cracks that might affect you when you are out on the water. You should also test your instruments and radio regularly so that you are as safe as possible when sailing.

Wash The Boat

Tom-N-Jerrys Boats notes that it is important that you wash your boat regularly so that you can clean off any sediment and saltwater that could serve to corrode the exterior, which will cause issues later on. Use fresh water and dedicated boat soaps and cleaners to make sure the boat stays in great condition for longer.

Tom-N-Jerrys Boats - How To Create A Strong Business Plan

 The current owner of Tom-N-Jerrys Boats has undergone extensive training to ensure that the company is able to provide quality service to clients, while also handling all of the financial and administrative issues that are related to business. This requires the creation of strong business plans, so consider all of the below tips if this is an area where you find that your company struggles.

Be Concise

While you should aim to make your business plan as informative as possible, you also need to understand when you are providing too much data. Packing your plan with useless information will only serve to obscure the main points that the plan should be focusing on, so make sure that all information serves a purpose in the context of the plan.

Consider The Competition

Every business plan should place some focus on the competition, regardless of whether you have just start out or have been in business for ten years. Look into what your competitors are offering to their customers and how this differs from what you are doing. Furthermore, you should also consider your own unique selling points and how they will help you to attract various revenue streams.

Check The Sums

Tom-N-Jerrys Boats owner understands the importance of accurate financial information if a business is going to experience long-term success. Your business plan will likely contain a lot of sums related to your budget, income streams and expenses. It is crucial that you check this figures multiple times to ensure that they are accurate.

Tom-N-Jerry’s Boats - Selecting the Right Brakes for Your Boat Trailer

Having the right brakes on your boat trailer are important. If you need to add brakes to your trailer, the team at Tom-N-Jerry’s Boats can help you find the right brakes. There are two different types of brake systems that you can choose from, surge brakes and electric brakes. The surge brakes are self-contained within the trailer and don’t need to be connected to the car via electrical or hydraulic connections. They are a passive system that only begin to work when the car starts to slow. The electric systems are controlled by the car. These require an electric brake controller, which is located in the car. Federal law requires every boat trailer to have a system that automatically applies the brakes in the event the trail detaches from the tow vehicle.
When looking at the various trailer brake options, you need to think about whether you want disc brakes or drum brakes. Disc brakes will require a higher static brake line pressure than drum brakes. If your trailer has drum brakes, you can easily replace these with disc brakes and have the following advantages:

• They are self-adjusting.
• They are less likely to fade when you are descending a mountain pass.
• They have greater stopping power.
• They have fewer parts, requiring less maintenance.
• They are easy to inspect without having to remove components.

The staff at Tom-N-Jerrys Boats have more nearly four decades of experience in the marine industry. They can help you decide which brakes will work best for your situation and help you install them if necessary.
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Tom-N-Jerry’s Boats - Basic Things to Keep Your Outboard Running Strong

Every year, outboards advance in sophistication, but still require regular maintenance to keep them running at peak efficiency. The knowledgeable technicians at Tom-N-Jerry’s Boats have been servicing outboards for nearly forty years and know these basic things to help keep their client’s outboards running strong.

• You need to check the gasket and latches of the cowl from time to time. The rubberized gasket around the base of the cowl works to seal out water.
• Flush the engine with fresh water after each outing. This will help to flush away any salt that may have built up on the powerhead.
• Periodically inspect and lubricate the throttle and shift. The points that connect the cables to the control box and engine need special attention.
• Don’t use fuels that have more than ten percent ethanol.
• If steering becomes sloppy, check the fluid level of the hydraulic steering system and bleed the lines.
• Check the blades of your propeller on a regular basis. Dents, dings, or a slightly bent blade all impact the performance of the boat.
• Change the lube in the gear case of the lower unit per the recommended service intervals. Be sure you are using the appropriate oil to avoid any problems.
• Replace the water pump impeller and related parts according to your boats service schedule.

Many of these items can be easily taken care of on your own. For those items that are a little more complex, contact a reliable service provider like Tom-N-Jerry’s Boats in Mount Vernon, Washington.
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Tom-N-Jerry’s Boats - Protecting Your Aluminum Boat from Salt Water Corrosion

The staff at Tom-N-Jerry’s Boats in Mount Vernon, Washington specialize in aluminum boats and know that they can sometimes get salt oxidation marks on them, which can quickly lead to galvanic corrosion. If you own an aluminum boat, there are several things you can do to help prevent your boat from becoming a victim of galvanized corrosion.

• Don’t mix metals. If you are going to mix metals be sure to use metals that are close to each other in the galvanic series.
• The bolts on your boat should be less active than fittings. Bolts are small so any loss of metal is more serious.
• Do whatever you can to electrically isolate fittings from each other. This is important to do even on small craft.
• Anodes should be securely fastened. Make sure that there is a firm contact with the metal that needs to be protected.
• When it comes to anodes, you never want to paint them. The metal that it is fastened to also needs to be free of paint, scale, and dirt.
• Never allow an impressed current voltage to exceed 1,300 millivolts when protecting aluminum.
• Always repair any scratches and paint chips that expose bare metal.
• Don’t use lubricants that contain graphite aboard a boat that is made from aluminum.
• Wash down the boat with fresh water after every use to remove any salt that has built-up.

Protect your aluminum boat and equipment from the rigors of the marine environment. If you have questions or concerns regarding your aluminum boat, contact the knowledgeable staff at Tom-N-Jerrys Boats, specialists in aluminum boats.

Tom-N-Jerry’s Boats - Six Steps for Maintaining Your Boat

No matter the size of your boat, the one thing that every boat needs is regular maintenance. The staff at Tom-N-Jerry’s Boats in Mount Vernon, Washington, have a full-service shop to help you take care of all your boat maintenance needs. However, if you are someone who likes to get their hands dirty and take care of things yourself, here are six steps to take to keep your boat in tip-top shape.

You need to wash your boat on a regular basis. If you are using your boat in saltwater, you need to rinse off your boat with fresh water every time you go out in order to remove the salt residue. When washing your boat be sure to use cleaners and soaps that are specifically made for boats. This will help to protect the finish on your boat.

If you have a four-stroke outboard, inboard, or stern driven boat, you will need to change the oil on a regular basis. The frequency will vary depending on the model boat you have, but it is a good rule to change the oil every 100 hours of operation or once a year.

If you have astern driven motor or an outboard motor, you will want to get into the habit of checking your propeller before launch. To make sure that the nut is secure, it is best to use a deep socket.
Several times a year you’ll want to remove the propeller and make sure that there isn’t any fishing line that has been discarded tangled around the shaft of the propeller. If you find that there is fishing line wrapped around the shaft, take your boat to a dealer, like Tom-N-Jerry’s Boats, to inspect the gear face.

 Inspect the propeller for any dents, nicks, and other signs of damage. If you find any signs of impact, you’ll need to send it out to be repaired. Even the smallest of dents can have an impact on the boat’s performance and cause it to burn more fuel than it normally does.

Before reinstalling the propeller put a liberal amount of waterproof grease on the shaft. Be sure to replace all the hardware in the same order that you removed them and tighten the propeller nut to the manufacturer’s specifications. If you have an outboard boat, make sure you put in a new cotter pin.
Routine maintenance and small boat repairs aren’t tough to complete.

With a little elbow grease, you can avoid costly repairs later. If you find that you are unable to complete the repairs or maintenance yourself, trust the experienced and knowledgeable technicians at Tom-N-Jerry’s Boats. They have received extensive training through Honda Marine, Yamaha Marine, Volvo Penta, Mercruiser, Garmin, and Lowrance and are committed to providing the highest customer service to all their clients.

Tom-N-Jerrys Boats Explains the Dangers of Aquatic Nuisance Species

Aquatic nuisance species are illegal to transport on any boat, according to Tom-N-Jerrys Boats. This is not only a conservation and environmental protection issue, but it is a state law in Washington. Aquatic nuisance species are considered as any plants or animals that are not native to the state or environmental region. Invasive species may not be transported purposefully, and could be introduced to the environment by sheer accident. To avoid this, it is crucial that you keep your boat, trailer, bait well, and fishing gear cleaned and free from nuisance species.

If while boating you spot an invasive species, you can and should report that sighting to the proper authorities. There are websites and toll free numbers available, allowing boaters and fisherman to make reports through the internet or telephone. Washington residents can also find more information from the Washington Invasive Species Council.

Aquatic nuisance species are dangerous because they upset the environmental balance within an ecosystem. In this case, the ecosystem is the body of water in which you are boating or fishing. When a nuisance animal, such as a Siberian salamander or a Japanese brown frog, is introduced to a body of water, a power struggle for food and shelter begins. Along with frogs, toads, and salamanders, Washington's nuisance species list also includes newts, turtles, crayfish, piranhas, and a host of different fish species. If you would like more information about aquatic nuisance species, speak to the staff and technicians at Tom-N-Jerrys Boats, they are happy to answer any of your questions.
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Tom-N-Jerrys Boats Discusses Sewage, Waste, and Fuel

At Tom-N-Jerrys Boats, the staff and crew do more than sell great boats, they also educate boaters about the responsible choices you can make while boating in Washington, or anywhere else around the world. One of the topics that they are often reminding boaters about is how to safely manage sewage, waste, and fuel.

Sewage is a large problem in the waters around Washington state. Too many boaters believe that it is okay to dump their sewage into the open waters. Human sewage is very harmful to the flora and fauna of the waters. It does not matter if you are on the ocean, a lake, a river, or any other body of water. Human waste is a pollutant to waterways. Instead of dumping your sewage into the water, use onshore restrooms or portable toilets on your boat. If you own and operate a larger vessel, you should have a Coast Guard approved marine sanitation device or toilet system with a holding tank. Those on-board restrooms and tanks should be emptied at designated pump-out and waste disposal stations.

Solid waste should be handled just as carefully as sewage. Trash should never be dumped into the water. All garbage and solid waste should be disposed of on land, in proper waste bins. Fueling is another area where a boater can avoid polluting the waters. The folks at Tom-N-Jerrys Boats tell all their clients to never top off their fuel tanks, as this could lead to a fuel spill that is dangerous for the environment.
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Tom-N-Jerrys Boats Offers Docking, Anchoring, and Bilge Tips

To avoid injury to yourself and your boat, Tom-N-Jerrys Boats recommends a few tips for proper docking, anchoring, and bilge care. Before leaving the dock, make sure that you have at least one anchor prepared. This means that the anchor is bent on to your anchor line and ready to go when you need it. If your boat is a larger watercraft, it is reasonable to have two anchors tied on and ready to go. You should always carry three dock lines that allow you to tie up to docks or anywhere else that you anchor. While you may only need one line at a time, if the weather is hectic or the waters are choppy, using more than one line is wise. You would regret receiving damage to your hull because the boat was being tossed around and against the dock.

Before starting your motor, Tom-N-Jerrys Boats also tells boaters to check their bilges to ensure they are dry enough. This is also the time to make sure that the bilge pumps are not running for too long. If there is any oil in the reservoirs, clean it up. An excess of oil will result in a spill over that is not only messy, but hazardous to the waters. Something that many boaters do not think to do is to carry at least one fender while boating. Fenders come in very handy for docking, and even more so for instances where your boat needs to be towed to safety.

Tom-N-Jerrys Boats Provides Service and Repairs

Boaters and fishermen all over North America have discovered that Tom-N-Jerrys Boats not only sells great boats, but also offers a host of service and repair options. If you have a new or used watercraft, even if it was not purchased through them, they are able to handle your service or repair needs. With the ability to order parts that are not in stock normally, your boat will be back on the water in no time.

The mechanics and technicians on the lot can winterize your boat and engine, provide routine maintenance, or even completely rebuild your engine from scratch. This works is accomplished in one of their ten large service bays, totaling more than fourteen thousand square feet of work space. A brand new parts department sells a variety of the most common parts, with access to thousands more through an excellent ordering system.

Additional services offered are outboard motor maintenance, inboard motor maintenance, and trailer maintenance and rebuilding. The technicians can repaint the bottom of your boat, and offer a selection of protective coatings that are ideal for fresh or saltwater use. They are also able to rebuild or correct physical damage to your hull, on both aluminum and fiberglass construction. Tom-N-Jerrys Boats is open six days a week, and will make appointments for Sundays. This means there is no reason to wait to get your precious boat fixed and back out on the ocean or lake. If you are in need of service or repair, contact them today to learn more.

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Tom-N-Jerrys Boats -The Keys to Providing Services to Tourists

Due to its location near the San Juan Islands, Tom-N-Jerrys Boats provides its services to a number of tourists who are looking to explore the local area. There are a number of things that businesses need to keep in mind when catering to tourists, including all of the following.

Have Local Knowledge
In many cases, a tourist will ask questions about the local area, including any sights that you recommend they should see. Ensure that all of the company’s staff are able to answer these questions, ideally in a way that promotes your services at the same time. For example, if you offer boat rental services, be sure that your staff are aware of some of the most interesting routes for boating, which will allow them to segue into offering the company’s services.

Be Patient
If your company is more used to dealing with local clientele, it can sometimes be a little difficult to handle tourists who are not as aware of the company or the services that it offers. This can be compounded if the customer has difficulty speaking the language. As such, staff need to ensure they exercise patience at all times, being polite with the customer and trying to offer them everything they need.

Provide an Attractive Service
Most tourists won’t want to spend ages looking for services that will help them to enjoy their experience, which is why you will need to cater your services to make things as easy as possible for them. Tom-N-Jerrys Boats recommends taking some time to think about what such customers may require, allowing you to adjust your services accordingly.

Tom-N-Jerrys Boats - The Importance of Proper Staff Training

Tom-N-Jerrys Boats prides itself on the fact that all of its staff are boating enthusiasts, but this isn’t always enough to provide the best possible service to customers. This is why staff training is so important, be it in terms of providing excellent customer service or ensuring that the technical team is able to handle any issues that are brought to them.

Knowledge

Every customer that walks into your shop expects the staff to have expertise in the service that they are providing. Failure to provide this knowledge may lead them towards the competition, so staff training is essential in this regard. Of course, it is impossible for a staff member to know everything. Customer service representatives won’t possess the technical knowledge of your mechanical team and vice versa. However, a good working knowledge that can be backed up by referring to more specialized members of staff keeps a customer hooked and makes them more willing to work with the company.

Improving Confidence

The confidence that your staff has in the service that they are providing can play a large part in the customer’s decision about whether or not to continue using your services. If your staff members appear nervous or shaky about your service, customers will quickly pick up on this and start considering other options. Tom-N-Jerrys Boats find that properly trained staff is not only more knowledgeable, but are also more motivated when it comes to providing the service required. This is often due to the fact that they are confident in what they do thanks to the training they have received.

Tom-N-Jerrys Boats - Tips for Buying a Used Boat

In addition to specializing in and selling brand new boats, Tom-N-Jerrys Boat Center also offers a wide range of used boats to their customers. These boats are usually ideal for first time buyers who are looking to get into boating but are wary of making the financial commitment that a new boat requires. However, there are a number of things that customers must keep in mind when purchasing a used boat.

Decide on the Boat Type
There are many different types of boats out there, so you need to know which is right for you. Consider the activities that you will be doing and the waters you will be boating. If you are still uncertain, try consulting an expert.

Get Prices
Unless you completely trust your supplier to be fair with pricing, it is a good idea to get a range of quotes so that you gain a handle on how much you will expect to pay on average. This allows you to weed out companies that charge too much, and those who charge so little that the price seems unrealistic.

Talk to the Dealer
Establish a relationship with your dealer before making a purchase, instead of just rushing right into it. This will allow you to take your time and make use of their knowledge, while also opening up the opportunity to ask questions about the boat, such as why it was sold in the first place.

Take it on the Water
Tom-N-Jerrys Boats always recommends that those buying a used boat should take it out on the water before committing. Not only will this give you a feel for the boat, but it will also allow you to identify any issues that might not be obvious when simply viewing it.
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Tom-N-Jerrys Boats - The Importance of Expertise

In a specialized industry like boating, shopping from a company that has plenty of expertise can be the difference between getting the boat that’s right for you and purchasing a clunker that you will never go boating in. Tom-N-Jerrys Boats is able to offer that expertise and has highlighted the following reasons as to why this knowledge is so important for their customers.

Differentiating Your Service

Customers always have a number of different options to pursue when making any purchase, which is why it is so important to differentiate yourself from the competition in any way possible. Having superior expertise is a way to do this, as it allows you to market yourself as the most knowledgeable company around. This not only hooks new customers who have never used a service like yours in the past, but also keeps existing customers loyal as they know where to look if they need a little outside expertise.

Trust

Once you have established yourself as a company that offers expertise in a field, you will find that it is much easier to build trust with your customers. This is important when it comes to creating customer loyalty, but it is also something that needs to be maintained. As such, improving your expertise and moving with the times ensures that you always offer the best possible advice, which is of value to any customer.

Service

With expertise comes the ability to help inform a customer’s purchase. Tom-N-Jerrys Boats has found this to be vital when improving customer satisfaction levels, as it allows their staff to quickly identify what a customer is looking for and what they need to do in order to satisfy their needs.

Tom-N-Jerrys Boats - Maintaining Customer Trust

While attracting new customers is always a positive, Tom-N-Jerrys Boats recognizes that the goal of many companies is to build relationships with their customers in order to ensure that they keep coming back. Building and maintaining customer trust is a difficult thing to do so the following pointers should help your business.

Be Passionate

Customers want to be involved with companies that have a clear passion for the service they provide, particularly if said service involves a large purchase. They want to know that the company not only has all of the tools required to provide that service, but that they are dedicated to improving their knowledge base and truly love doing what they do.

Communication
While you shouldn’t bombard customers with tons of emails and letters about your customer, it is still a good idea to send them information on a fairly regular basis. Assuming the customer is happy to receive such information, be sure to inform them when new deals come along and try to personalize any communication you have with them based on previous purchases.

Great Customer Service and Product

Of course, great customer service and a superior product are always going to be the core reasons that a customer will keep coming back to a company. Tom-N-Jerrys Boats always make the effort to ensure they offer the highest standards in terms of product and service, which improves customer satisfaction levels and leads to them leaving with a smile on their face, safe in the knowledge that they are getting what they need from the relationship. As long as they customer is getting whatever it is they are looking for, the trust in the brand is much easier to maintain.